© RAMROD Equipment 2019

Frequently Asked Questions

If I have questions or concerns who can I talk to?

​Any question or concerns you may have can usually be quickly resolved by reaching RAMROD directly. We don't utilize any third-party call centers but support you with a full complement of friendly knowledgeable factory, sales, service and parts personnel. We can be reached at:

Phone: 1-800-667-1581 or 306-786-2600

E-mail: sales@ramrodequip.com

Fax: 306-782-1884

Where is RAMROD Equipment located and does RAMROD Equipment ship worldwide?

​RAMROD Equipment is located on 135 York Road East, Yorkton, Saskatchewan, S3N 3Z4, Canada. We ship our products worldwide directly or through our authorized dealer network. Customers/Dealers may contact the RAMROD shipping department 1-800-667-1581 directly to arrange delivery of RAMROD products. Whether shipments are picked up; delivered by RAMROD trucks; shipped via transport carriers, bus, aircraft, etc., it remains our objective to provide RAMROD dealers/customers with the most prompt and economical delivery service possible.

Do I have Warranty protection?

RAMROD Equipment's carry one of the most comprehensive customer protection plans available in the industry. The confidence in RAMROD products are backed up by written guarantees explicitly stating the warranties provided on various RAMROD products. One year warranties are common, however, certain RAMROD products and parts have warranties extending to two and three years. This confidence backed by the total RAMROD organization makes RAMROD products an attractive investment for today's profit minded customer.

Where can I get warranty service?

Warranty service may be obtained from any of RAMROD authorized Sales and Servicing dealers. If there is not a dealer in your immediate area other arrangements may be made through RAMROD Head Office. Please contact 1-800-667-1581, 306-786-2600 or email: sales@ramrodequip.com

What type of oil do RAMROD Mini Skid Loaders require in the hydraulic oil tank?

All RAMROD Equipment requires common petroleum products, which are commercially available through the outlets of major refineries. The following chart show which lubricants to use in various components of the mini Skid Loader.

             Component                                           Temperatures                                                 Type of lubricant/fluid

             Engine Oil                                         Check Engine Owner's Manual                         Check Engine Owner's Manual

             Fuel Tank                                             All Temperatures                                          Gas - Regular, Diesel - Regular 

 

             Hydraulic Oil Reservoir                           Above 0 degree c (32 F)                                     S.A.E 10W30  

                       

                                                                   Below 0 degree s (32 F)                                    Dextron II or III

      Note: For high temperature operation, S.A.E 15W40 or 20W50 can be used. (above 80 degrees Fahrenheit or 27 degrees Celsius)​

Where can I purchase RAMROD Parts?

RAMROD parts are available at the RAMROD authorized dealers or from RAMROD parts department, call toll free 1-800-667-1581 or email sales@ramrodequip.com. RAMROD strives to meet quick parts turnaround nationwide by utilizing UPS, DHL, and FedEx services direct to the dealer or customers. Often parts are shipped and received in a 24 to 48 hour time frame. RAMROD assists dealers to stock reasonable parts supply of product with seasonal parts booking programs to help prepare for when the products are in season.  

Do all RAMROD attachments fit any base unit?

RAMROD attachments are designed to fit most of the RAMROD equipment available today. 1st generation and 2nd generation equipment may require the Quick Attach Adaptor. RAMROD attachments also fit with the other manufactured models; some cases need a Quick Attach Adaptor. RAMROD Equipment's 1st generation models include M-230,300,750,750A. 2nd generation models include M-550T, 750T, 500, 575T, 800T, 900, 904, 915, 930, 950, 1150, 1330,1350. For models not listed please contact the factory.

Can I get any Financing/Leasing plan for RAMROD Equipment?

For more information on available Financing/Leasing plans please visit our Financing & Leasing page.​

I need some features customized. Can I get a custom made RAMROD Model?

​More than any other power tool on the market today, RAMROD Mini Skid Loaders are the embodiment of versatility and offers limitless solutions to life's chores. Every day we hear stories of how our Mini Skid Loaders are being used in new and innovative ways, from productivity-enhancing highway repair to life-saving military applications to industrial strength "pooper scoopers". If you have requirements like, propane gas use, remote control, electrical power, air cooling system, instrumental panels, special track and tires, color, etc. We also offer customized attachments. We would love to talk with you to develop a CUSTOMIZED package.  Call your RAMROD Sales Department for more details.

Does the bucket need adjustment every time when lifting loads?

No, the operator does not need to adjust the bucket. The unique design of RAMROD Self-Leveling system prevents load "fall back" on operator at full lift height and eliminates the danger of losing a load during the raising and lowering process. RAMROD lift arm mechanism also provides excellent 85 degree dump and 30 degree rollback angles in any position.

Why do RAMROD tracks on mini-skids look different?

RAMROD has exclusive rigid track system on its mini-skids for high performance. The system guarantees equal weight distribution and ensures superior track alignment. RAMROD's high traction mud and dirt tracks get through dirt, mud and snow. The following features ensure reliable, superior quality and performance of the RAMROD Track Models:

                 - Dedicated sprocket drive ensures positive traction in all conditions
                 - Unique track tensioners provide great track tension

                 - Sloped front of rubber tracks increase visibility

                 - Rubber tracks with steel reinforcements - longer track life

                 - Large diameter bogie wheels (with shielded roller bearings) prevent debris jams inside tracks

                 - Changing standard to 'Turftred' track (or vice-versa) can be done in under an hour