RAMROD WARRANTY POLICY
RAMROD EQUIPMENT (Hereinafter referred to as the “Company”) warrant each new piece of equipment sold by the Company to be free from manufacturing defects when used in normal service for a period of a) Three years on machine.,,b) Two year on Gasoline and Diesel powered engines. & c) One year warranty on all machine hydraulics commencing with delivery to the original user, if operated according to Manufacturer Instructions and by a competent and careful operator. Special Warranty Conditions may apply to specific pieces of equipment depending on the use. Refer to the specific section for details on each type of RAMROD Equipment. New Attachments are warranted for a period of six (6) months commencing from date of delivery to the original user. This Warranty shall not apply to any equipment or any part thereof which has been subject to misuse, negligence, alteration, or accident or which shall have been repaired outside of an authorized RAMROD Dealer place of business.
The Company’s obligation under this Warranty is expressly limited to replacement or repair at a designated RAMROD Dealer, of such parts which in the opinion of the Company have been defective. The Company shall not be liable for consequential labour costs or transportation or repair of defective parts.
This Warranty to repair applies only to new and unused RAMROD Equipment which after shipment from the factory have not been altered, changed, or repaired, in any manner whatsoever and does not extend to trade accessories though sold or operated with the Company’s Equipment. Trade accessories such as, but not limited to, engines, tires, batteries, hydraulic pumps and hydraulic motors are subject to the Warranty of their respective manufacturers.
The Company and/or its authorized RAMROD Dealers shall not be liable for consequential damages or contingent liabilities for the fitness of any RAMROD Equipment for any particular purpose.
This Warranty is expressly in lieu of any other express or implied warranty, condition or guarantee of this RAMROD Equipment or any part thereof, including any implied warranty or condition of merchantability or fitness and of any other obligations on the part of the Company or the selling Dealer.
No Representative of the Company has authority to change this Warranty in any manner whatsoever and no attempt to repair or promise to repair or improve the RAMROD Equipment covered by this Warranty by any Representative of the Company shall waive or change or extend this Warranty in any manner whatsoever.
NB: READ AND PRACTICE YOUR RAMROD EQUIPMENT OPERATING AND SERVICING INSTRUCTION. FAILURE TO DO THIS MAY VOID YOUR WARRANTY.
The intent of the Warranty Policy is to cover only repairs made necessary due
to defects in material or factory workmanship and not failures caused by wear,
application, environment or negligence.
This Warranty does not cover:
A) Conditions resulting from misuse, negligence, alterations, accident or lack of
performance of required maintenance services.
B) Oil changes, lubrications, filter changes and other similar service operations are
considered normal maintenance.
C) Pivot pins, tires, chains and other similar repairs which are considered normal
D) Trade accessories such as engine, batteries, tires and other items not manufactured
by RAMROD are guaranteed by their respective manufacturers
E) Attachments not manufactured by RAMROD are warranted by their respective
F) External cleaning of machines for repair purposes.
G) Time required for the diagnosis of malfunctions.
H) Travel time of mechanic, mileage, or hauling expense.
I) Pre-delivery Inspection including adjustments.
J) Loose bolts, nuts, or fitting due to over tightening or vibration after 30 hours of
K) Problems in the fuel system caused by water or dirt.
L) Cooling System problems caused by air flow restriction.
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